Who we are
CCS energie-advies, based at Binnensingel 3, 7411 PL in Deventer, The Netherlands, is responsible for the processing of the personal data stored on the bestenergycheckup.nl domain as stated in this privacy statement.
Contact details
URL: bestenergycheckup.nl
Telephone number: +31 85 487 2125
Address: Binnensingel 3, 7411 PL Deventer
If you would like to contact us concerning our privacy statement, then please use the above stated contact details.
Which personal data is being processed
CCS energie-advies will process any data you provide yourself and/or the data received through any of our services you make use of.
The data we process are:
- First and last name
- Address
- Telephone number
- Email address
- Any further data that you have actively provided while filling out our contact form
It is not the intent of our website to collect any data on website visitors younger than 16 years of age, unless they have been given parental or guardians consent. It is however impossible for us to determine if a visitor is older than 16 years of age. Therefore we advise the parents or guardians to concern themselves with the online activities of their children, so as to prevent any personal data to be collected and processed of their children without parental consent. If you are convinced that such data has been collected and processed of a minor without parental consent, please do contact us by sending an email to info@bestenergycheckup.nl and the data will be deleted in its entirety.
Goal and basis on which we process personal data
CCS energie-advies processes your personal data for the following purpose:
- To offer you the possibility of contacting us
- To deliver our services to you
Automated decision making
CCS energie-advies does not make any automated decisions with regards to cases which could have a(n) (substantial) effect on persons. This concerns any decisions made by computer programs or systems, without the involvement of a human (e.g. a team member of CCS energie-advies).
Duration of personal data storage
CCS energie-advies does not store the personal data any longer than is necessary for the purpose for which the data was collected. The following storage periods are in effect for the following (categories of) personal data:
- First and last name – Stored for 5 years
- Address – Stored for 5 years
- Telephone number – Stored for 5 years
- Email address – Stored for 5 years
- Any further data that you have actively provided while filling out our contact form – Stored for 5 years
The purpose of storing the user data is to enable users to log into the system to report any changes in their situation. The duration of the data storage was chosen to exceed the typical duration of the implementation of energy saving or energy producing measures by our users. In the event the user does not log in for the duration of five years, the user account is discontinued, and the data related to the account is anonymized. The anonymous data will be stored indefinitely for the purposes of analysing the usage of our platform.
Personal Data being shared with third parties
CCS energie-advies will only share personal data with various third parties when this is necessary for the execution of the agreement and/or to adhere to any possible lawful requirements. We require all third parties that we assign to process your personal data to agree to a processing agreement to ensure that the same standard is applied to your data’s security and confidentiality. CCS energie-advies remains responsible for any processing of your data by third parties.
Cookies or similar techniques that we use
CCS energie-advies uses functional, analytical and tracking cookies. A cookie is a small text file which is saved in the browser of your computer, tablet or smartphone on your first visit to the website.
CCS energie-advies uses cookies with a solely technical functionality. These ensure that the website functions properly and remembers your settings. These cookies also optimise the websites operations.
During your first visit to our website you have been notified of these cookies and asked permission to place a cookie file in your browser. Third parties also place cookies on this website. Examples of these third parties are advertisers and/or social media companies. The following cookies are being used.
| Cookie name | Category | Duration | Description |
| _ga | Performance | 2 years | The Google Analytics cookies are used to collect information about how visitors use our website. We use this data to create reports and to help us to improve the way in which our visitors use our website. This cookie is used to distinguish different users. To disable this cookie, stopping its data collection activities, please opt out using the following link: Google Analytics. |
| _gat_gtag_UA_130179648_1 | Performance | 1 day | The Google Analytics cookies are used to collect information about how visitors use our website. We use this data to create reports and to help us to improve the way in which our visitors use our website. This cookie limits the amount of double click requests send that enable advertisement refreshments. To disable this cookie, stopping its data collection activities, please opt out using the following link: Google Analytics. |
| _gid | Performance | 1 day | The Google Analytics cookies are used to collect information about how visitors use our website. We use this data to create reports and to help us to improve the way in which our visitors use our website. This cookie is used to distinguish between different users. To disable this cookie, stopping its data collection activities, please opt out using the following link Google Analytics. |
If you wish to unsubscribe from these cookies you can reset your browser settings to no longer save any cookie files. You can even delete any earlier saved information via the settings of your browser.
For more information on cookies please visit the following website: what are cookies?
To view, alter or delete your personal data
It is within your right to view, alter or delete your personal data. You also have the right retract any earlier given permissions regarding the processing of your personal data, or to file a complaint against the processing of your personal data by CCS energie-advies. Furthermore you have the right of data portability which entails that you can file a request for us to send the personal data that we have gathered to you or any other entity of your choosing.
If you wish file a request to view, alter, or delete your data, if you wish to retract your permission or if you wish to file a complaint, please send an email to info@bestenergycheckup.nl.
To ensure that you are who you claim to be, we ask that you attach a copy of your identification along with the request. Please ensure to censure your photo, MRZ (machine readable zone, which is the line of numbers at the bottom of your ID), your ID document number and your citizen service number to protect your privacy. Your request will be answered as soon as possible, yet always within a maximum period of 4 weeks.
CCS energie-advies would also like to point out that you have the right to file a complaint with any national supervisory committee, which are supervised in turn by the European Data Protection Board. For the Dutch Authority of Personal Data please use the following link: autoriteit persoonsgegevens.
How we protect personal data
CCS energie-advies takes the security of your data very seriously and takes steps to counteract any abuse, loss, unauthorised access, unwanted publication or unauthorised alteration of your data.
If your feel your data is not being secured properly or if you have any indications of abuse, please contact us by sending an email to info@bestenergycheckup.nl.